Returns & Exchanges

Believe and Conquer Apparel Fitness clothing brand made for women. Yoga, gym leggings, tops an dcrossfit tops.

OUR MISSION

We understand the worries of online shopping, so we are here to assist you! We want to be sure you are completely satisfied with your item(s) when you order from BAC™ Apparel so we offer a 30 DAYS MONEY BACK GUARANTEED service.

INSTRUCTIONS

Simply contact us by email stating your order number and a brief explaination why you would like to return or exchange your item(s).

IMPORTANT: You must contact us by email before mailing your returning item(s). Any further assistance required or questions please contact us by email.

Support: info@believeandconquer.com

 

TERMS OF RETURNING GOODS

  • Items must be returned within 30 days from the receipt of the order. Transit times are not included in this period.
  • 30 days money back guarantee.
  • Upon receiving the item(s), a thorough inspection will be made to ensure the product(s) returned are unworn, unwashed and in the same condition as delivered to you. This includes no distinct odours, no animal or human hair, no signs of wear or blemishes.
  • Believe and Conquer™ reserves the right to decline any refund request if the company suspects false damage or unlawful act against the company's policy. The item(s) will then be returned to you in the same condition as received.
  • You will be responsible for paying for your own shipping cost when returning your item(s). Return delivery costs are non-refundable.
  • When sending a return, the parcel is your responsibility until it reaches us.
  • Refunds will be credited to the original card that was used to purchase the item(s).
  • Please note that banks can take up to 7 working days to make the refund available in your account.
  • T&C Applies only 01/03/18-15/03/18: Postage delivery returns will only be refunded providing you have chosen the ‘standard delivery’ option in your country. Any other delivery service purchased without our knowledge will not be refunded. We only offer refunds to the value of ‘standard delivery’ in your country. 

TERMS OF EXCHANGING GOODS

  • Items must be exchanged within 30 days from the receipt of the order. Transit times are not included in this period
  • Upon receiving the item(s), a thorough inspection will be made to ensure the product(s) returned for exchange are unworn, unwashed and in the same condition as delivered to you. This includes no distinct odours, no animal or human hair, no signs of wear or blemishes.
  • Believe and Conquer™ reserves the right to decline any exchange request if the company suspects false damage or unlawful act against the company's policy. The item(s) will then be returned to you in the same condition as received.
  • You will be responsible for paying for your own shipping cost when returning your item(s) for exchange, we will cover the delivery cost when sending back your exchanged item(s). Return for exchange delivery costs are non-refundable.
  • When sending a return, the parcel is your responsibility until it reaches us.

 

 

 

Returns postal address:

Believe and Conquer
Fells House
Birkbeck Grove
London
W3 7QD
United Kingdom